Frequently Asked Questions
Order Shipping Time:
After placing your order, please allow 24-72 hours for processing.
All orders are handcrafted in small batches for premium quality, including labeling and shipping.
Once processed, you can expect your order within 3 to 6 business days based on your chosen shipping method.
Checking Order Status:
To check your order status, refer to the email notification or log in to your account.
You'll receive a USPS shipping tracking number once your order is shipped.
Currently, we only offer domestic shipping.
We occasionally include samples with your purchase.
We do not offer wholesale pricing at this time.
Warm Weather Shipping:
In warm weather, some products may soften or melt during transit.
To prevent softening and ensure a prompt delivery, certain products will be shipped with a Reusable Gel Ice Pack for an additional fee.
Turmeric and Skin:
Our Turmeric products are suitable for all skin types and tones.
Turmeric has various skin benefits, including anti-inflammatory, anti-microbial, and antioxidant effects.
Turmeric + Neem vs. Turmeric + Manuka Honey Body Bar:
Both bars share essential benefits, but the Manuka Honey version includes additional nutrients for skin nourishment and moisture restoration.
Product Shelf Life:
We recommend using our products within 6-12 months.
We accept major credit cards, Shopify Pay, and PayPal.
Quadpay allows you to pay in four easy installments every two weeks for orders over $35.
You can cancel your order within 30 minutes of purchase by contacting email@example.com.
Returns and Exchanges:
Due to the handcrafted nature of our products, we do not accept returns or exchanges. All sales are final.
If you experience an allergic reaction, discontinue use and consult a physician.
Note: Some products contain Calendula and Lavender, so consult your physician if you are pregnant or using medication.
Our products are not evaluated by the FDA for diagnosing, treating, curing, or preventing diseases. Results may vary.
Always review the ingredient list and perform a patch test before using.
For External Use Only.